They just landed a massive $250 million funding round, and now their value is sitting pretty at $4.5 billion. It’s kind of wild to think about, but it shows just how much people are betting on this ...

One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics ...

Artificial intelligence-powered customer service startups Decagon AI Inc. and Neuron7 Inc. both announced big funding rounds today, with the former closing on a hefty $65 million investment, and the ...

SAN FRANCISCO (Reuters) - - Decagon, a startup that sells artificial intelligence-powered customer support solutions, said on Tuesday it had raised $35 million in Series A and seed funding. Accel led ...

SAN FRANCISCO--(BUSINESS WIRE)--Decagon, the leader in conversational AI agents for customer experience, today announced $131 million in s eries C funding, pushing its total funding to $231 million ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More “In the AI customer support chatbot space, we see more flashy demos than ...

SAN FRANCISCO, June 18, 2024 (GLOBE NEWSWIRE) -- Decagon, a generative AI company powering enterprise customer support, today emerged from stealth and announced its Seed and Series A funding round of ...

Count Jesse Zhang among those who think the latest version of artificial-intelligence technology is going to have a big impact on jobs. Zhang is the CEO and co-founder of Decagon, a San ...

Building AI agents today is often slow and overly dependent on engineering teams or costly professional services. As AI adoption accelerates, frontline teams need a direct role in shaping and ...

The program was introduced alongside the next generation of Decagon Voice at the company’s inaugural Decagon Dialogues event Decagon, the leading AI agents platform for customer experience, today ...