This is one way to add a lot of AI users in a hurry, which Wall Street wants to see Salesforce developers have called for the SaaS-y CRM giant to wind back a change that saw the AI-powered Agentforce ...

Salesforce announced expansions of its partnerships with AI model developers Anthropic and OpenAI. Agentforce data will be accessible in OpenAI's ChatGPT, and mutual customers will be able to sell ...

Forbes contributors publish independent expert analyses and insights. Robert, founder of KramerERP, covers AI, ERP, SCM, data and security. At the recent Dreamforce 2024 event, Salesforce CEO Marc ...

Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or no-code method for deploying chatbots for ...

Salesforce unveiled Agentforce, the successor to its Einstein AI platform, at last week’s annual Dreamforce event. For Salesforce, this launch marks a leap forward in its AI capabilities; more broadly ...

Agentforce 2.0 features enhanced reasoning and data retrieval to deliver precise answers and orchestrate actions in response to complex, multi-step questions Customers like Accenture, The Adecco Group ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book appointments and even get parking tips with the help of Agentforce, Salesforce Inc.

Autonomous artificial intelligence (AI), or agents that can complete tasks without human supervision, is steadily becoming a part of many enterprises' daily operations. Salesforce is pitching its ...

Enterprise giant Salesforce is looking to ride the vibe-coding wave — where developers describe what they want in natural language and AI agents write the code — with its new AI-powered developer tool ...