British Gas has sounded the alarm for millions of UK households, warning that faulty smart meters could lead to staggering bill hikes in 2025. As energy prices climb under the new Ofgem price cap, a ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

New smart meter rules - including automatic compensation for delays to fixing ‘dead’ ones - have been announced by Ofgem. The regulator says firms will be forced to pay compensation for delayed smart ...