This article was originally published on TotalRetail. Click here to access the original article and podcast. In episode 359 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lisa Erickson, ...

Data and artificial intelligence are crucial for effective customer loyalty programs. They are also revolutionizing the role of traditional CRM platforms. Initially, CRM systems changed business ...

Let's start with a universal truth: Getting customers to choose you once is not that hard, but getting them to keep choosing you time after time? Now, that’s what separates thriving brands from the ...

A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket import tax has kicked in, paired with tariffs of 25% to 100% and more on goods from major trade ...

Jai Rawat is the cofounder & VP of Product Strategy at Zinrelo. A successful serial entrepreneur with over 30 years of industry experience. The world is going through a period of massive change. While ...

Customer relationship management (CRM) software company, Salesforce, has partnered with layer 2 blockchain platform Polygon for an NFT-based loyalty program, said Ryan Wyatt, president at Polygon Labs ...

DUBAI, UAE, Nov. 7, 2024 /PRNewswire/ -- Easyrewardz, a leading provider of cloud-based CRM and loyalty platform, has announced a strategic partnership with Loyyal, a UAE-based pioneer in ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...