Healthy. Comfortable. Technologically advanced. Vibrant. If you don’t immediately associate these words with a call center, you’re not alone. Call centers typically bring to mind an image of crowded ...
Bell ExpressVu, a division of Bell Canada, prides itself on its ability to retain agents. Its annual agent attrition rate generally hovers at about 16 to 18 percent and only 3 percent of promoted ...
If you are planning to open a new call center, you may be relieved to know that the nascent economic rebound has not yet hit the real estate market. There are many vacant call centers, conventional ...
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