SAN FRANCISCO, CA -- It's a story of frustration we can all relate to -- a San Francisco man trying to cancel his Comcast cable service. It started with a simple request, but the response was anything ...

Kimberly Williams, a Comcast rep in Mississippi, recalled how Dan Magennis' "words got slurred" as she was talking to him, leading her to take quick action Dan Magennis is on the road to recovery — ...

Comcast and customer service occasionally have the same word association as White Castle and fine dining. The company has worked hard to improve, but it's just increased its cable and internet prices, ...

PHILADELPHIA — Cable and Internet giant Comcast is apologizing after a tech-savvy California customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a ...