The phrase “Communication is key” might seem cliche, but when a crisis hits, coordinated communication is vital. Oklahoma State University (OSU) has seen its fair share of tragedy, from a plane crash ...
In senior living, every message is a reflection of mission. Communication is not separate from care; it is part of it.
Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...
Johanna is Merck’s SVP, Global Communications and Strategic Operations and CoS to the EVP and Chief Communications & Public Affairs Officer. Sometimes, every day seems to bring a new crisis. Whether ...
Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...
I'm writing this from my hometown of Kingston, Jamaica. Yes, Jamaica—the well-known Caribbean island that suffered a devastating hit from Hurricane Melissa, a Category 5 hurricane of historic ...
On May 20, 2021, the National Academies of Sciences, Engineering, and Medicine held a virtual convening of public health and communications practitioners to examine the challenges, opportunities, and ...
When a corporate crisis hits, attorneys often bring in investigators and PR consultants to uncover facts and manage reputational risk. But without the right structure, those critical communications ...
CLEVELAND, Oh - My vibrant, active 84-year-old father started having seizures this week. He’s otherwise very healthy, so seizures came as a surprise. An MRI in the local ER determined that he has ...
O.P. Singh argues India’s crisis deficit is a lack of timely communication. Silence breeds rumors; governments must ...
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Don't Let Silence Become Your Loudest Statement During a Crisis: Take Urgent Control or Lose Your Brand
In today's hyper-connected marketplace, you don't get the luxury of carefully wordsmithing a statement days after something goes wrong. Crisis communication is no longer the job of a PR team — it's a ...
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