Sure enough, a Trader Joe’s brand prebiotic soda popped onto shelves across the U.S. just last week. It currently comes in ...

A federal judge just shut down an advisor's attempt to erase customer complaints from his record by suing FINRA directly, ...

Customer service agents explain what not to do when complaining about a product or service if you want a good result. If you have a problem with a product or service and need assistance to get it ...

Dealing with picky customers can test employees’ patience. This employee used to work at a convenience store where she sometimes served food to customers. Even though she carefully prepares food, one ...

Co-authored by Nigel Bairstow, Ph.D., and Mark Cario, The Marketing Revolution It's natural for customers to complain, which is an integral part of human nature. Our complaints can be either minor ...

People in Armstrong County communities like Worthington and Kittanning say they're not getting packages they ordered weeks ago from Amazon.

— -- "Just get rid of them!" Face it, when confronted by a customer with a complaint, all you really want to do is make them go away, isn't it? After all, who wants someone in your face, telling ...

Here’s something most small business owners have probably never considered: Customer complaints don’t have to be considered a problem. In fact, they can be a tremendous source of goodwill and business ...

Digital payments are growing fast in India, but rising fraud cases and unresolved complaints are pushing the RBI to tighten ...