Seeking Alpha

Startek Secures Impressive Position in Everest Group's Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023 - APAC Region

DENVER, Oct. 17, 2023 /PRNewswire/ -- Startek ® (NYSE: SRT), a global customer experience (CX) solutions provider, announced today it has been recognized as a Major Contender by leading global analyst ...
Business Wire

ResultsCX Named 'Major Contender' in Everest Group's Customer Experience Management Services PEAK Matrix® Assessment 2025, Americas

NORRISTOWN, Pa.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and FTSE 250 companies, today announced it ...
Business Wire

TDCX stands out as Star Performer and Major Contender in Everest Group’s Customer Experience Management Services PEAK Matrix ® Assessment in APAC in 2023

SINGAPORE--(BUSINESS WIRE)--TDCX (NYSE: TDCX), an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has been recognized as a Star Performer and ...
Forbes

12 Essential Customer Service Skills

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...
CMS Wire

Top 8 Customer Experience Courses and Certifications

Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...