Alexandria Felton logged on to her Hotmail account last month and was shocked to find that all of her saved files were gone. At stake was years' worth of personal and business correspondence, photos ...

Contractors have a costly habit of servicing a customer once and thinking, “They’ll stay as customers.” Well, they do stay. Customers stay in the customer files, rarely hearing from the contractor ...

A former Royal Bank of Scotland (RBS) worker who blew the whistle on lax data protection practices at the bank faces storing sensitive information under her bed indefinitely as a second regulator says ...

Steven Robert Tomlinson entered the financial industry in 1981, and over a 20 year span worked for various firms before joining a Corning , NY credit union in 2001 as a financial advisor in its ...

ZOTAC management wouldn't be having a good weekend, with the company seeing leaks of the personal information of its customers through the "mismanagement" of its RMA files. GamersNexus goes into great ...

This week, Finastra, a financial software company that says it serves "45 of the world's top 50 banks" and has more than 8,100 customers, publicly acknowledged a data breach that affected the files it ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Retailers have become very adept at mining customer transaction ...

Doxzoo proudly says on its website that your “documents are in safe hands.” But for some time, that wasn’t true. The U.K. printing company left its customer files on a cloud storage bucket, hosted on ...

Department Editor Evan Hansen runs the Media section at CNET News.com. Before joining CNET he reported on business, technology and the law at American Lawyer Media. Alexandria Felton logged on to her ...