For tech brands, the customer onboarding experience is crucial for maximising customer revenue and cutting churn. This practical, 22 page guide will show you how to plan, execute and optimise a ...

Prioritizing your onboarding process will help ensure customers begin successfully, obtain a clear understanding of how your service or product works, and build a relationship of trust with your ...

As interest in generative AI (GenAI) and AI technologies grows, studies indicate using them for the onboarding process is something 40% of brands are currently prioritizing. During the onboarding ...

While banking product portfolios tend to become similar, banks must select between 2 most popular strategies (or combine them): to compete in pricing or to focus on customer experience improvement. If ...

Co-founder and president of OptinMonster. Expert software architect with a deep knowledge of building products for the mass market. Do you want to improve your retention rate and create memorable, ...

Whether you’re building a product at an early-stage startup or fine-tuning an already built-out product at a larger company, there is a straightforward process that can help you improve your ...

New research shows that delays, confusion, and lack of visibility in the first 90 days of onboarding lead directly to churn and lost growth opportunities BOSTON, May 7, 2025 /PRNewswire/ -- OnRamp, ...

Editor's note: We're going to take a deep look at some user onboarding problems and best practices. This is part of a series of articles on user onboarding from Himanshu Sharma. Last night, I ordered ...