Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Fast food might come in a paper bag, but the service can still make or break the meal. Based on the 2024 American Customer Satisfaction Index, which surveyed U.S. consumers between April 2023 and ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Fast food work is a tough job — ask anyone who's done it. Not only is the pace often breakneck, but you end up taking abuse from more customers than you can count. A video showing a man berating a ...

Stacey Leasca is an award-winning journalist with nearly two decades of newsroom experience. She is also the co-founder of Be a Travel Writer, an online course for the next generation of travel ...

Dude, Where’s My Order? "The customer is always right" — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who's ...

(Stacker) - Many fast-food chains have particularly loyal bases of customers. Someone who loves Burger King may not love McDonald’s, despite the two chains having similar menus. Why? One reason is ...