The integrated health system has a grand vision to use conversational AI as an 'added member of the care team' to improve revenue cycle management operations. Highmark Health and its 14-hospital ...
Highmark oversees BCBS insurance plans in Delaware, Pennsylvania and West Virginia. In 2015, it lost $85 million on a revenue of $17.7 billion. The vision unit, however, held profits of $122 million ...
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