Zurich Insurance Group has over 55 million customers around the world. The insurer built an AI tool into its agents' workflow to increase customer loyalty. This article is part of "Build IT: ...

An independent insurance agent is a salesperson who represents multiple carriers. Find out if one is right for you. Many, or all, of the products featured on this page are from our advertising ...

The insurance industry is on the verge of a monumental shift, driven by the integration of blockchain technology and smart contracts. Bob Brzyski For life and health insurance agents and agency owners ...

The way we as individuals interact with companies (our "suppliers") is on the brink of a major change, driven by the rise of personal agents. These AI-powered "customer-side agents" are set to ...

Agents work for specific Medicare insurers, helping clients choose a plan and providing plan-specific customer service. Brokers represent the client, offering a wide range of plan options but ...

An insurance customer relationship management (CRM) software is a solution that helps insurance agencies, providers, or brokers manage all business tasks while maintaining high customer service. From ...

Travel insurance is an important part of vacation preparation, but many people leave it to the last minute. Whether you’re unsure about the kind of coverage you need for your trip or need to find ...

Mutual of Omaha Ranks Highest in Individual Life Insurance Satisfaction Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability ...