Due to the increasing demand for intelligent customer service in the financial sector, the use of AI-powered chatbots is becoming unavoidable. Existing chatbot systems lack sufficient knowledge of ...

Kasisto developed one of the first conversational AI chatbots for banks, and the deal brings its technology to Backbase's new ...

OpenAI launched ChatGPT in 2022. The chatbot now has 700 million users. Here's what to know.

A new study reveals that interacting with emotionally intelligent artificial intelligence chatbots can boost a person’s mental health while simultaneously isolating them from real human relationships.

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

The revival of a prompt interrupt for Apple Intelligence is already close to being a chatbot. Here's how to turn Apple Writing Tools into a chatbot. The tech industry already has a lot of chatbots, ...

But what if that’s wrong? A cognitive scientist who specializes in emotional intelligence shared with me in an interview that he and some colleagues did an experiment that throws some cold water on ...

Google’s artificial intelligence chatbot Gemini encouraged a 36-year-old Florida man to embark on violent missions and to take his own life, a lawsuit alleges. The man, Jonathan Gavalas, started using ...