The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform ...

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...

Since Amazon first enabled voice calling and messaging between its Echo-branded smart speakers, it's also added various ways Alexa users can communicate with one another using their Echo speakers, be ...

Ross Production Services, a provider of mobile production solutions for live events and broadcasts, has standardized on Clear-Com intercom systems across its fleet of mobile units, flypacks and ...

Sena's new flagship 60X intercom arrives with joystick controls, Bose-tuned audio, Mesh 3.0, Wave Intercom, Qi wireless charging and a £359 starting price.

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Announced during its "Hi, Speed" event, Apple showed off a new feature for iPhone, Apple Watch, iPad, HomePod, and HomePod mini called Intercom that allows you to easily communicate with your family.

From being unable to harness solar power to missed parcel deliveries – apartment dwellers can have it rough compared with ...