At higher levels of maturity, contact centers transform from cost centers into drivers of competitive advantage. According to BCG, organizations that effectively prioritize CX have seen 50% higher ...

The Cybersecurity and Infrastructure Security Agency on Tuesday published a second version of its Zero Trust Maturity Model, which updates implementation guidance for agencies across key pillars ...

The Cybersecurity and Infrastructure Security Agency will publish the second version of its Zero Trust Maturity Model in the coming days, a top agency official said Thursday. The latest version of the ...

The Department of Defense’s Chief Digital and Artificial Intelligence Office is set to release its first maturity model for large language models this year, according to CDAO Chief Technology Officer ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Ruth Zive With a solar ...

Creating and deploying public key infrastructure is notoriously difficult. However, a group of encryption vendors, consultancies, and other experts aim to make a resilient approach to encryption more ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

The free assessment gives engineering teams a clear view of AI maturity so they can align leadership, manage risk and plan ...

The Consortium for State and Regional Interoperability, a collection of the nation’s largest nonprofit health data organizations, released the CSRI Health Data Utility Maturity Model last week at the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Identity-based attacks targeting privileged access have become the favored attack vector for ...

The Department of Defense (DoD) has officially launched the Cybersecurity Maturity Model Certification (CMMC) Program, which requires federal contractors and subcontractors across the Defense ...