Conflicts will arise in almost every negotiation. Untamed conflict creates frustration, impasse, and damaged relationships. You won’t even have the opportunity to use higher-level negotiation ...

Negotiation is a big part of life. For instance, you negotiate with your boss for a higher salary or more fair distribution of the workload, with a car dealer or home seller for a better price, ...

Thirteen years ago, I wrote a little book about power struggles. Unfortunately, conflict has steadily escalated since then. Today, as we head into a new year after two years of a pandemic, I offer ...