When trust is discussed, there are generally two extremes: distrust on the one hand and naïveté on the other. Regardless of which you adopt, you will not get much out of a relationship built on either ...
Author's note: This article was originally intended for law enforcement hostage negotiators, but I believe PsychologyToday.com readers will find these skills and tips applicable to your professional ...
The first time I was the primary negotiator—the guy who is actually on the phone—was a Sunday morning in 2008. I remember it was early on a Sunday morning and we were not getting a lot of negotiators ...
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