Value Stream Maps (VSM) are a powerful tool used in lean manufacturing and other business processes to visualize and analyze the flow of materials and information required to bring a product or ...

Root cause analysis, once focused on human error, is evolving to address failures in automated workflows. Modern processes demand examining system logic, data flows, and integration points to isolate ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Many discussions around ...