Oracle Corporation (Nasdaq: ORCL) is the world’s leader in CRM with 5,000 CRM customers, 5.6 Million CRM users and 150 million self-service users. Our customers rely on our customer relationship ...

Oracle said Monday it will ship the next generation of its sales force automation software within the next two months, as part of its annual update of its customer relationship management tools. The ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...

Oracle said it would combine InQuira's technology with its CRM software to create cross-channel customer support applications. Businesses can use the technology as agent-assisted service systems ...

Oracle has agreed to buy Siebel Systems in a deal worth US$5.8 billion, continuing an acquisition spree that began with the controversial takeover of PeopleSoft and has included a number of smaller ...

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...