The caller described being in pain, so Brian Dempsey, a call taker, put in the medical code and the system launched. The next screen on the ProQA system used by Lake County prompted Dempsey to ask ...

Prioritize safety beginning in the control room with ProQA. ProQA software gives your emergency dispatchers a standardized, proven set of procedures to organize the chaos of emergency situations and ...

SALT LAKE CITY – Priority Dispatch ® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA ® Discovery, which can be deployed and maintained 100% ...

The city adopted a new 911 system to triage calls and streamline dispatching. But many people in need of help find themselves on hold. The same system has caused problems in other cities. It is taking ...