Here are eight tools and resources designed to help healthcare providers improve the patient experience and boost patient satisfaction scores. 1. Dialysis patient satisfaction survey. The DPPS is ...

Small e-business owners recognize that customer satisfaction is key to continued business success. Satisfied customers often provide repeat business, referrals and word-of-mouth advertising.

This article has been corrected to more accurately describe a satisfaction index used for government websites. The Health and Human Services Department plans to share a tool it’s been using to gather ...

NEW ORLEANS — Telehealth is safe, satisfactory and cost-effective for treatment of non-displaced pediatric elbow fractures, according to a presenter here. “Telehealth in this particular scenario ...