A shared mailbox is an excellent way for an entire office or department to keep tabs on a single email stream. It’s an especially useful tool for public relations or communications offices to ensure ...

To apply a retention policy to a shared mailbox, you need to create retention tags and a new retention policy, attach the tags to the policy, and then apply the policy to the shared mailbox. Here’s ...

Q. I have email addresses for myself and each of my staff. There are times, though, where I wish I had additional email addresses for me, but I do not want to manage a separate email account.

What do you mean by "can't search a shared mailbox"? Do they get an error? Do they try to search for something they know exists in the mailbox and it doesn't return a result? Does it affect this one ...

In an era where everyone has their own individual email address, the idea of a shared inbox must sound a bit quaint. Some of us haven't shared a mailbox with anyone since we were kids, living with our ...