There are two types of grocery shoppers in this world: those who pick up whatever they need, whenever or wherever they need it, and those who are undyingly loyal to weekly shops at their favorite ...

Loyalty cards issued by supermarkets and other stores can be a great way to save money. You may already have some on your keychain or in your wallet. Experian says loyalty programs can include: - Free ...

When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...

When it was reported last week Giant Food Stores has eliminated a popular free Thanksgiving turkey rewards program this year, many shoppers were upset. In response, Giant has said its other promotions ...

Forbes contributors publish independent expert analyses and insights. I write about the broad intersection of data and society. One of the most controversial questions of the digital age is how much ...

Nearly two-thirds (73%) of convenience stores have loyalty programs, but keeping up with the pace of change in this area poses a significant challenge for 55% of operators, according to the C-Store ...

MINNEAPOLIS – Convenience store retailers are increasingly turning to loyalty programs to not only win consumers, but also keep them coming back for more. General Mills Convenience & Foodservice ...

Grocery store loyalty cards promise discounts and special offers, but some are actually designed to make consumers spend more, not less. Instead of helping you save, they use tactics and pricing ...

In today's overcrowded market, stores are not only focused on how to bring new customers in but also on how to keep the shoppers they already have. Customer retention is a critical component of a ...

If one word describes the current state of retail and loyalty, it's evolution. Retail is undergoing rapid transformation in several sectors. While the convenience retail sector is enjoying its third ...

A new startup, backed by Lightbank, the same source that brought us Groupon, today launches its plan to revolutionize local store loyalty schemes. It’s not about Starbucks’ ubiquitousness and paper ...