As part of the college’s mission to support excellence and innovation in teaching, learning, and scholarly and creative work, CMDI offers the community technology-rich, flexible, and reliable learning ...

An internal service level agreement for IT support describes the types of services, the service levels, and the responses to end-user requests that the IT help desk will provide. The purpose of this ...

We’ve all been there. Unlocking our phone, opening the Uber or Lyft app, and ordering a ride. When we do so, both the driver and rider are agreeing to certain terms and conditions: picking the rider ...

A computer lab is a facility that provides computer workstations for students to use in the classroom or for individual work. CMDI has computer labs that students and faculty utilize for scheduled ...