As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Starting a conversation with someone new can often feel intimidating. Whether you’re at a networking event, a party or just meeting someone for the first time, breaking the ice is crucial to ...

These questions show interest and give the other person a chance to share something meaningful. Before you know it, you're no longer stuck in the realm of banal weather updates, but sailing smoothly ...