Machines are users, too, and you will have to treat them like users to ensure that the services they use are available, fast, scalable, and secure. Here’s how. If a user lacks human traits and doesn’t ...

Change management deals with how changes to the system are managed so they don't degrade system performance and availability. Change management is especially critical in today's highly decentralized, ...

Every enterprise-wide IT project implementation must be undertaken only along with a robust and detailed change management procedure. Failure to do so could lead to disastrous consequences such as a ...