The scenario would always play out the same way. With your normal analog desk phone, you would place a call to speak to someone in another organisation, normally one in the financial sector with more ...

Network World embarks on its first Technology Tour of the year later this month, “Voice over IP: IP Telephony from Dollar One to Dollars Won.” Keynoting the seminars will be Network World columnist ...

The codes and commands used to establish and terminate a phone call over an IP network. The protocol supports such features as conference calling, call waiting and call transfer. The primary IP ...

Businesses are failing to secure their IP telephony networks because of a lack of knowledge, according to one veteran VoIP engineer. Eric Vyncke, author of LAN switch security: What hackers know about ...

Over the past few years, the callcenter industry has seen a conversion from closed proprietary solutions to a more open, standardsbased environment. Many believe this year will result in modest growth ...

There’s no doubt that Microsoft could enter the IP telephony market. But why would the software giant want to enter an area so foreign to its core business? Well, the answer is IP telephony is moving ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

San Francisco-based-CallTower, a recent spin-off from Networld Communications, is a solution provider that's selling IP telephony as a service. The start-up hopes to hit the sweet spot of SMBs and ...

I responded that the core IP Telephony System (IPTS), the current moniker for a PBX, is still a vital component of any customer's enterprise communications network and that VoiceCon needs to offer ...

Robin Gareiss of Nemertes Research was kind enough to give me a peek at the slides from which she'll be drawing her talk for this Friday's VoiceCon Webinar (register here), and one thing I'm really ...

Businesses are always looking for ways to adapt their organisations in a way that integrates new and developing technologies into their business plans. Due to the demands of fast paced and volatile ...

David Stever, manager of communication technology services at PPL, knows that IP telephony is the future. He also knows that his company (formerly known as Pennsylvania Power & Light) has a massive ...