Performance standards are the pre-established guidelines your small business has in place for various areas of business operations. Customer service performance standards dictate the ways in which ...

The landscape of building performance standards, energy efficiency and carbon reduction regulations is evolving fast. As new city and state laws emerge, it can be hard for a property owner to know ...

The creation of a team to accomplish a goal, in and of itself, confirms that company leadership believes it's doubtful that any one person has the working knowledge required to accomplish a particular ...

A jury will have to decide if an employer denied a manager the benefit of FMLA leave by holding her to performance standards that didn’t account for her FMLA-related absences, the 7th Circuit held. As ...