[EDRM Editor’s Note: The opinions and positions are those of John Tredennick, Dr. William Webber and Lydia Zhigmitova.] The legal industry is witnessing a revolution with the adoption of AI for its ...

ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which ...

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, the live conversation intelligence platform for contact centers, today introduced its 30-billion-parameter Contact Center LLM and new Generative AI Suite ...

Summarizing complex scientific findings for a non-expert audience is one of the most important things a science journalist does from day to day. Generating summaries of complex writing has also been ...

As AI takes hold in the enterprise, Microsoft is educating developers with guidance for more complex use cases in order to get the best out of advanced, generative machine language models like those ...