Patients, particularly those who have been hospitalized in the past, often struggle to follow prescribed treatments and stay on track with health management. Many want, and could benefit from, ongoing ...

Most healthcare organizations already have access to much of the data they need, but the challenge is operationalizing it ...

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them ...

One thousand and two hundred twenty-one patients with MBC completed the survey. 86.1% (n = 1,051) reported experiencing at least one significant treatment-related side effect, and of these, 20.3% (n = ...

Patient feedback is central to improving care, but many healthcare organizations struggle to turn feedback into meaningful action. This gap often arises because standard surveys do not always capture ...

Including a telephone component in Medicare Consumer Assessment of Healthcare Providers and Systems survey administration continues to be valuable because telephone responses comprise a substantial ...

Our findings demonstrate that the health care team is able to respond to alerts within 48 hours. This suggests that the team is not triaging based on survey severity or stage, rather they are ...

A pair of new healthcare workforce surveys outline widespread reports of discrimination, racism and workplace violence perpetuated by patients and coworkers alike. Among the findings were ...