The indie singer-songwriter is the latest high-profile artist to tell fans they can't have their phones at live shows.

ChatSpark has launched AI Operator, a new agentic operations layer that enables customer service teams to manage, ...

Technical literacy really isn’t about writing code. It’s the ability to read a system the way an MBA reads a P&L: what it can ...

The Treasury Inspector General for Tax Administration estimated that about 1 million callers to two IRS customer service ...

Upon completion of the deal, Salesforce and Fin will give customers more ways to deploy AI agents across their customer ...

UK prime minister Keir Starmer announces a UK social media ban for under-16s that requires mandatory age verification to access social media services.

AYCE’s investment enables Netwide Technical to devote even greater focus to delivering value for their clients, while AYCE assumes key back-office functions such as sales, accounting, and vendor ...

For much of their history, utilities have interacted with customers primarily through bills, service notices and periodic ...

The artificial-intelligence race is becoming so expensive that it’s snuffing out one of the key forces that has helped keep ...

I'm turning my old tech into Amazon gift cards and discounts before Prime Day - here's how ...

Calls for ambitious policy responses to climate and geopolitical risks in the current food system are growing louder.

Brendan Sorsby opted to enter the NFL supplemental draft Monday, but Texas Tech's stance on the QB and the threats directed ...