Home Depot is letting go of a traditional store feature and introducing a new customer support system. The retailer is ...

T-Mobile is limiting a longtime perk it has advertised for years, despite recently facing elevated customer losses. The move ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo Many consumers say early experiences with customer support chatbots feel more like deflection ...

On Sunday, in the area where President Donald Trump was spending the weekend near Palm Beach, Florida, the North American Aerospace Defense Command, also known as NORAD, intercepted an aircraft that ...

On March 23, reports emerged online about a significant data breach affecting Crunchyroll, the leading anime streaming platform. The information was first shared by International Cyber Digest on X and ...

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee's received the worst possible grade from the Better Business Bureau (BBB). The BBB recently ...

The Federal Communications Commission wants to bring customer service back to the U.S. The agency proposed new rules Thursday that could require phone, internet and cable companies to disclose a ...

Resurfacing work on I-275 will lead to lane and ramp closures in both directions. Arrest made in Cincinnati double murder Cincinnati Police have made an arrest in a double murder in the Villages at ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

Secret Service agents and a Palm Beach County deputy shot and killed a man who entered the secure perimeter at President Donald Trump’s Mar-a-Lago residence in Florida with “what appeared to be a ...