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Posted in: Genesys Cloud - Developer Community! Hello, This post is just for information, in case you pay close attention to the Javascript SDK version numbers on NPM site. Version 239.0.0 …
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Genesys Cloud CX Release Notes - August 11, 2025 | Genesys …
Aug 11, 2025 · Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product …
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Genesys Cloud - Beta HQ
Dec 1, 2025 · The Genesys Beta Community is a great place to ask questions, connect with others, and stay in the know.
Upcoming Enhancements to Coaching & Learning Scheduling: …
Hi everyone, We're pleased to share some upcoming enhancements to how Coaching and Learning appointments are scheduled in Genesys Cloud. These changes aim to give you more …
Genesys Cloud - Beta HQ
Jul 21, 2025 · Genesys Cloud updated the knowledge workbench V2 user interface to improve accessibility and the customer experience. These enhancements include improved color …
Genesys Cloud Deprecation: BYOC-Premises – Genesys Hardware …
Mar 10, 2025 · Genesys understands that due to regulatory or connectivity constraints, certain countries require a premises-based media deployment. If you require a premises deployment, …
New Feature: Agent Timeline View | Genesys Cloud - Main
Apr 3, 2025 · New Feature: Agent Timeline View is Now Live! We're excited to announce that the Agent Timeline View is now available in Genesys Cloud! This new view gives supervisors …
Request: Reduce prices for certification exams | Certification and …
Jan 23, 2025 · As it stands today, Genesys customers and partners who get the most from their learning subscriptions are consuming the instructor-led training and also using the self-study …