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  1. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The ITIL framework can be broken down into five stages: service strategy, service design, service transition, service operations, and continual service improvement. Its main …

  2. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  3. ITIL Framework: Key Concepts, Processes and Benefits

    Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …

  4. What is ITIL? - ServiceNow

    ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

  5. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  6. ITIL Tutorial - Guru99

    Aug 20, 2025 · The ITIL Framework process contains the following stages: Service Strategy, Service Design, Service Transitions, Service Operations and Continual Service Improvement.

  7. What Is ITIL? Complete Definition, Benefits, & Evolution (2025)

    Jan 5, 2025 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven …

  8. What is ITIL? The Complete Guide to ITIL Framework

    Dec 26, 2024 · ITIL focuses on creating value for customers through reliable IT services. Instead of reinventing the wheel, ITIL provides a proven roadmap. Whether you’re running a startup or …

  9. ITIL Processes and Practices | OTRS

    ITIL provides a framework for the planning, provision, and support of IT services in companies. It thus provides comprehensive and practical guidance for the effective management of IT …

  10. What is ITIL? A guide to the IT Infrastructure Library

    Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …